Our Privacy Policy

Last Updated: 21/10/2026

At La Esperanza Mental Health, we respect your privacy and are committed to protecting the information you share with us through our website. This Privacy Policy explains, in general terms, how information may be collected, used and protected when you visit or interact with our website.

1. Information We Collect

When you contact us through our website, we may collect information that you voluntarily provide, such as your name, email address, telephone number, age and the information included in your enquiry or message.

We may also receive basic technical information about your visit, such as browser type, device information, IP address and website usage data, depending on the tools and services used on the website.

2. How We Use Your Information

Information provided through the website may be used to:

  • Respond to your enquiries and requests.
  • Contact you regarding appointments or services you have requested.
  • Provide and improve our website and services.
  • Maintain website security and prevent misuse.
  • Meet applicable legal or regulatory requirements.

3. Contact Form Information

If you submit information through our contact form, the information you provide may be transmitted to and stored by the email or hosting services used to operate this website. Please avoid submitting highly sensitive or unnecessary personal information through a general website contact form.

4. Cookies

This website may use cookies or similar technologies to support website functionality, understand website usage and improve your experience. The types of cookies used may change as website features and third-party services are added or updated.

5. Third-Party Services

Our website may use third-party services such as website hosting, analytics, maps, social media links, fonts or other technical services. These third parties may process information in accordance with their own privacy policies and terms.

6. Data Security

We take reasonable steps to protect information submitted through the website. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

Personal information may be retained only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain records, resolve disputes or comply with applicable requirements.

8. Your Rights

Depending on applicable law, you may have rights concerning your personal information, including requesting access to, correction of or deletion of certain information. You may contact us using the details below for privacy-related questions or requests.

9. Children's Privacy

This website is not intended to knowingly collect personal information from children through general website forms without appropriate consent or involvement of a parent or legal guardian where required.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or privacy practices. The updated version will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how information is handled through this website, please contact us:

La Esperanza Mental Health
SCO 26, Sector 33D, Sector 33,
Chandigarh, 160020
Phone: +91 77400 89964
Email: laesperanzamentalhealth@gmail.com